Billing Terms & Conditions

By making a purchase on onesmartway.com (the “Site”), you agree to the following billing terms and conditions. Please read them carefully before proceeding with your purchase.

1. Payment Methods

1.1 Accepted Payment Methods:

We accept the following payment methods:

• Credit/Debit Cards via Stripe (Visa, MasterCard, Amex, Discover, JCB, Union pay).
• PayPal or card payment via PayPal (Credit/Debit Cards, which include Visa, MasterCard, Amex, Discover, JCB, Union pay).

1.2 Payment Security:

• All payments are processed through secure, encrypted third-party payment gateways (PayPal & Stripe).

• We do not store your payment information on our servers.

• Our payment processing systems are PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring the highest level of security for your payment data.

2. Pricing and Currency

2.1 Product Prices:

• All prices are listed in  USD and are inclusive of applicable taxes (e.g., VAT) unless otherwise stated.

• Prices are subject to change without notice.

2.2 Additional Charges:

• Shipping fees, customs duties, and taxes (if applicable) are already included in the product’s price.

3. Order Confirmation

3.1 Order Acceptance:

• Your order is an offer to purchase, which we may accept or reject at our discretion.

• We will send you an order confirmation email once your payment is processed and your order is confirmed.

3.2 Payment Authorization:

• By placing an order, you authorize us to charge the total amount to your selected payment method.

• If your payment cannot be processed, your order will not be fulfilled.

4. Billing Errors

4.1 Disputes:

• If you believe there is an error in your billing, please contact us immediately at support@onesmartway.com.

• Provide details of the error, including your order number and a description of the issue.

4.2 Refunds for Errors:

• If we determine that a billing error occurred, we will refund the incorrect amount within 10 business days.

5. Refunds and Cancellations

5.1 Refund Policy:

• Refunds are processed in accordance with our Return and Refund Policy.

• Refunds will be issued to the original payment method used for the purchase.

5.2 Cancellations:

• You may cancel your order before it is shipped. Contact us at support@onesmartway.com to request a cancellation.

• If your order has already been shipped, you must follow our return process to receive a refund.

6. Subscription Services (if applicable)

6.1 Recurring Billing:

• If you purchase a subscription service, you authorize us to charge your payment method on a recurring basis (e.g., monthly, annually) until you cancel.

6.2 Cancellation:

• You may cancel your subscription at any time by contacting us or through your account settings.

• Cancellations will take effect at the end of the current billing cycle.

7. Late Payments and Declined Transactions

7.1 Late Payments:

• If a payment is not received by the due date, we may cancel your order.

7.2 Declined Transactions:

• If your payment method is declined, we will notify you and provide instructions to update your payment information.

8. Disputes and Chargebacks

8.1 Dispute Resolution:

• If you have a billing dispute, please contact us at support@onesmartway.com before initiating a chargeback.

• We will work with you to resolve the issue promptly.

8.2 Chargebacks:

• Unauthorized chargebacks may result in the suspension of your account or legal action.

9. Taxes

9.1 VAT and Sales Tax:

• All prices are already include VAT (Value Added Tax) or other applicable sales taxes unless otherwise stated.

10. PCI Compliance

10.1 Security Standards:

• We are committed to protecting your payment information. Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI DSS), a set of security standards designed to ensure that all companies that accept, process, store, or transmit credit card information maintain a secure environment.

10.2 Your Security:

• Your payment information is encrypted and securely transmitted to our payment processors.

• We do not store your credit card details on our servers.

11. Changes to Billing Terms

• We reserve the right to update these billing terms at any time. Changes will be posted on this page with an updated effective date.

• Your continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

Contact Us

Company Name: New Yummy Poke Sushi Bubble Tea LLC

Email: support@onesmartway.com

Phone: +1 209 776 9463 

Address: 2472 WHITNEY AVE, HAMDEN, CT, 06518

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC-4)

Responce Time: We aim to respond within 24 Business Hours

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