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Track order
Track Your Orders
Stay updated on the status of your purchase! Use the form below to track your order and get real-time updates on its delivery progress.
How to Track Your Order
What You’ll See After Tracking
Once you enter your details, you’ll see the following information:
Order Status: Confirmed, Processing, Shipped, Out for Delivery, Delivered.
Estimated Delivery Date: The expected date your order will arrive.
Shipping Carrier: The company handling your delivery is DHL.
Tracking Number: A unique number to monitor your package on the carrier’s website.
Delivery Address: The address where your order will be delivered.
Need Help?
If you’re having trouble tracking your order or have questions about your shipment, we’re here to help!
Email: support@onesmartway.com
Phone: +1 209 776 9463
Frequently Asked Questions (FAQs)
Where can I find my Order ID?
Your Order ID is included in the confirmation email you received after placing your order.
How long does shipping take?
Order processing time is 1-2 business days (Monday to Friday). After processing transit time is 2-4 business days (Monday to Friday). Total delivery time it takes for your order to get shipped is 3-6 business days (Monday to Friday).
What if my order status says “Delivered” but I haven’t received it?
Contact us immediately, and we’ll work with the shipping carrier to resolve the issue.Delivery times vary depending on your location and the shipping method you selected. Check your confirmation email for estimated delivery dates.
Can I change my delivery address after my order has been shipped?
Once an order is shipped, we cannot change the delivery address. Please ensure your address is correct at checkout.
Why Choose Us?
Fast Shipping: We prioritize quick and reliable delivery.
Transparent Tracking: Real-time updates so you’re never left in the dark.
Dedicated Support: Our team is always here to assist you.
Tips for a Smooth Delivery Experience
Double-check your shipping address at checkout.
Keep an eye on your email for updates and tracking information.
Contact us immediately if you encounter any issues with your delivery.
Contact Us
Company Name: New Yummy Poke Sushi Bubble Tea LLC
Email: support@onesmartway.com
Phone: +1 209 776 9463
Address: 2472 WHITNEY AVE, HAMDEN, CT, 06518
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (UTC-4)
Response Time: We aim to respond within 1 Business Day.
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